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Our daughter away in college had $50.00 in her savings account. My wife happened to open a most recent statement, and found the account was down to just over $5.00 due to inactive fee charges. The fees taken by the bank were taxed to add additional deductions. Imagine...
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#1111066
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i am trying to make some online purchases and my card keeps getting declined. its 3am. and there is absolutely no one to help me for like another 5 hours. in desperation i called the lost card number at least i talked to a person. she asked my card number then tells me...
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1.9
#1098439
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I hate this bank, only reason I haven't switched yet is because I don't have a lot of time during banking hours!! Literally the most useless bank. 1. They reset my password without telling me 2. They deactivated my card for some "unknown reason". They wouldn't enable...
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#985749
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Terrible Services Review

Great Western Bank
#877162
Great Western Bank is the most pathetic bank ever!!! The last few times the Associates have gone way beyond to give me and my mother... the Acct holder ***!! I told my mother she needs to close her acct and be done wiy h their RUDE ***
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Transaction Receipt Review

Great Western Bank
#597622
You think not getting a receipt is bad i just had a locarion that was to ignorant to put a hold on my bank card when i reported and some loser just uswd 400.00 from my account. Thanks for watching my back i will be taking my money out of your bank.
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Lovingly they have made all online banking customers change their passwords. The lovely thing is they didn't tell everyone. They locked most of us out. Call the 800 number they give you and it doesn't give you the option of resetting your password, it doesn't give you...
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2.1
I didn't like
  • Online banking
#960953
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1) You have step-up CD but only one person knows how to change the rate at your branch, so you have to come back again & again & again. 2) You ask them to combine two ROTH accounts into one & somehow they make the combined account non-ROTH. When you find out, you...
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1.0
I liked
  • Location
#954314
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I have been a customer with this bank since 2004. Closed my checking account because their locations closeby closed. Still had my credit card with them, tried making a purchase yesterday, card declined. Called this morning, NO MY ACCOUNT BEEN CLOSED, without any...
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Anonymous
Anonymous

We had the same type of problem with this bank. We have been doing business with them since 2001 without ANY problems of being on time with payments to them! We were NEVER l...

Washington, Kansas
#799786
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My father is in the last stages of terminal cancer. My mother is his primary caregiver and he cannot be left alone at all at this point. My mother and I are both listed on a Power of Attorney form that was prepared by a lawyer in December of 2012 and allows us to...
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Anonymous
Anonymous

I work for a bank and although it is a tough situation the bank and employees are liable for all transactions. That is why they could not give you the money it is a legal situ...

Anonymous
Anonymous

Yes I definetly say great western is the worst bank ever, first of all they charge too much on everything, like 2 days ago i called them for info about a notary and it's like ...

#693325
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I've been with Great Western for over 10 years, I currently have four accounts. I have overlooked the occasional issue over the years: a hold on my retirement check for inexplicable reasons, incorrect change, a teller saying "what deposit?" I have stuck it out with...
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#687877
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Why is it so hard to get a receipt with your transaction. 7 out of 10 times I even write balance on receipt on transaction slip. Rarely get a receipt and getting a balance is like pulling teeth from the tellers. Poor service, lack of insight and no attention to...
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#557335
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Contact Great Western Bank

Mailing Address:
Great Western Bank
1235 N St
Lincoln, NE 68508-2008
Phone:
(800) 535-8440
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Great Western Bank Products and Services

Thinking my deposit would hit at midnight on the 31st which it did I set up billpay for the 31st. Checked my online account this morning and was charged $165.00 in overdraft with a balance of over 2k. Trying to contact personal banker no call back yet. I have tried...
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#517096
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