1) You have step-up CD but only one person knows how to change the rate at your branch, so you have to come back again & again & again. 2) You ask them to combine two ROTH accounts into one & somehow they make the combined account non-ROTH. When you find out, you...Read more
Terrible Services Review
Great Western Bank is the most pathetic bank ever!!! The last few times the Associates have gone way beyond to give me and my mother... the Acct holder ***!! I told my mother she needs to close her acct and be done wiy h their RUDE ***
I have been a customer with this bank since 2004. Closed my checking account because their locations closeby closed. Still had my credit card with them, tried making a purchase yesterday, card declined. Called this morning, NO MY ACCOUNT BEEN CLOSED, without any...Read more
My father is in the last stages of terminal cancer. My mother is his primary caregiver and he cannot be left alone at all at this point. My mother and I are both listed on a Power of Attorney form that was prepared by a lawyer in December of 2012 and allows us to...Read more
I've been with Great Western for over 10 years, I currently have four accounts. I have overlooked the occasional issue over the years: a hold on my retirement check for inexplicable reasons, incorrect change, a teller saying "what deposit?" I have stuck it out with...Read more
Transaction Receipt Review
You think not getting a receipt is bad i just had a locarion that was to ignorant to put a hold on my bank card when i reported and some loser just uswd 400.00 from my account. Thanks for watching my back i will be taking my money out of your bank.
Why is it so hard to get a receipt with your transaction. 7 out of 10 times I even write balance on receipt on transaction slip. Rarely get a receipt and getting a balance is like pulling teeth from the tellers. Poor service, lack of insight and no attention to...Read more
Thinking my deposit would hit at midnight on the 31st which it did I set up billpay for the 31st. Checked my online account this morning and was charged $165.00 in overdraft with a balance of over 2k. Trying to contact personal banker no call back yet. I have tried...Read more
I'm seriously getting sick of this bank I do my best to keep this acct full. Its not my main one. It takes this bank 5 days to post transactions it causes numerous amounts of od fees. Why does the app show one amount and the acct another? I'm not surprised there is a...Read more
DO NOT DO BUSINESS WITH THESE BASTARDS!!! And if you are currently entangled with them . . . GET OUT NOW!!! [The profanity expressed in this essay is not the language I used when all of this was going on.] I opened up an account with these *** last December at the...Read more
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