Our daughter away in college had $50.00 in her savings account. My wife happened to open a most recent statement, and found the account was down to just over $5.00 due to inactive fee charges. The fees taken by the bank were taxed to add additional deductions. Imagine...Read more
i am trying to make some online purchases and my card keeps getting declined. its 3am. and there is absolutely no one to help me for like another 5 hours. in desperation i called the lost card number at least i talked to a person. she asked my card number then tells me...Read more
I hate this bank, only reason I haven't switched yet is because I don't have a lot of time during banking hours!! Literally the most useless bank. 1. They reset my password without telling me 2. They deactivated my card for some "unknown reason". They wouldn't enable...Read more
Lovingly they have made all online banking customers change their passwords. The lovely thing is they didn't tell everyone. They locked most of us out. Call the 800 number they give you and it doesn't give you the option of resetting your password, it doesn't give you...Read more
I didn't like
- Online banking
1) You have step-up CD but only one person knows how to change the rate at your branch, so you have to come back again & again & again. 2) You ask them to combine two ROTH accounts into one & somehow they make the combined account non-ROTH. When you find out, you...Read more
Terrible Services Review
Great Western Bank is the most pathetic bank ever!!! The last few times the Associates have gone way beyond to give me and my mother... the Acct holder ***!! I told my mother she needs to close her acct and be done wiy h their RUDE ***
I have been a customer with this bank since 2004. Closed my checking account because their locations closeby closed. Still had my credit card with them, tried making a purchase yesterday, card declined. Called this morning, NO MY ACCOUNT BEEN CLOSED, without any...Read more
My father is in the last stages of terminal cancer. My mother is his primary caregiver and he cannot be left alone at all at this point. My mother and I are both listed on a Power of Attorney form that was prepared by a lawyer in December of 2012 and allows us to...Read more
I've been with Great Western for over 10 years, I currently have four accounts. I have overlooked the occasional issue over the years: a hold on my retirement check for inexplicable reasons, incorrect change, a teller saying "what deposit?" I have stuck it out with...Read more
Transaction Receipt Review
You think not getting a receipt is bad i just had a locarion that was to ignorant to put a hold on my bank card when i reported and some loser just uswd 400.00 from my account. Thanks for watching my back i will be taking my money out of your bank.
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